Cloudpbx

Product Advantage

No Operation

Full Hosting

No artificial Operation

No line.

Operator Line Access

Application-free trunk

No hardware

No switch required

Give telephone equipment

AI Intelligent Front Desk

Dial the enterprise switchboard

Automatic transfer of newspaper name

Flexible extension

IP Phone/Gateway+Putonghua Machine/APP Client/PC Client

Plug-in line is used nationwide and 4G/WIFI is available.

Global Number

National 200 + City Number Applicable

Hardware Free

Voice Gateway/IP Phone

Prepaid calls, free hardware

Cloudpbx function

Technological innovation, we never stop

IVR
Switching
Routing
call control
Extension
Call recording
Call report
Multi-terminal

IVR

Support multi-level IVR, time-division IVR (working days, holidays, off hours can be set up different IVR or transfer calls). Custom feature voice navigation, fully meet the different needs of enterprises.
Intelligent switching

Support multiple strategies for transferring calls to subunits, including average allocation, sequential transfer and extension resonance.
Memory routing

The customer calls back the cloud switchboard number and the call will be transferred to the extension that recently dialed the customer's telephone.
call control

Support the front desk or extension call transfer to other extension, or other extension calls without response to answer.
Extension following

Support all call transfer, busy transfer and unanswered transfer to designated extension, fixed number or mobile phone number.
Call recording

The system can provide on-line inquiry, on-line statistics, recording and playback functions.
Call report

Supports summing up the number and time of calls according to custom time and extension number, and exporting them in EXCEL format.
Multi-terminal support

Support IP phone, voice gateway, PC client and mobile terminal as extension. IP phone and mobile APP ring at the same time, you can choose any way to give priority to answering.

Usage Scenarios

Scheme description

Supporting the combination application of switchboard telephone, line telephone and group telephone. Local, remote and overseas branches use IP telephone, PC telephone and APP telephone to form cross-terminal network to realize enterprise communication

Applicable

All enterprises

Probation

Scheme description

To meet the office needs of start-up and shared office users, App extension of cloud switchboard can make extension calls and transfer to each other in office, outing, travel or on vacation. Maximize the reduction of communication costs, increase the flexibility of use!

Applicable

Initial and Shared Office

Probation

Scheme description

Enterprise CRM, vertical portal, APP application and enterprise website access to the cloud switchboard to achieve click-dial, telephone transfer, two-way call and other functions, without purchasing server and system software, only need to rent the cloud switchboard.

Applicable

Initial and Shared Office

Probation

Our Advantages

Mature cloud communication service providers

Technology Service Efficiency Future

Mature technology

Operation-level system, BGP cloud room, professional operation and maintenance. It has its own selection of extension, number and relay number to support the expansion of 10-10000 extension according to demand. Support docking business system and CRM system, enrich value-added applications and provide API openness.

Custom IVR
Call recording
call control
Extension authority
Call report
Intelligent switching
Intelligent routing
Multi-terminal support

One stop service

Our service is located in 150 + cities. Our professional service team provides timely, thoughtful and professional services to customers. The scale of enterprise users exceeds 1000 +.

27+Province

service 150+City

10000+Enterprise User Size

Optimal management

Abandoning trivial and inefficient telephone network operations and data statistics, unified management and control of the cloud on the national telephone lines, so that enterprises focus on more efficient work.

Enterprises for every 100 people for three years18.74

Efficiency improvement70%

Cloud Communication is the Future

The trend of enterprise informatization is unstoppable. Promoting the digitalization level of enterprise in market, marketing and customer service will bring sustainable efficiency improvement to enterprises. Cloud communication is the essential function and basic service of digital transformation.

Our Case

Over 1000 + Customer Selection

Yunda Express service covers 31 provinces in China, Hong Kong, Macao and Taiwan. Customer service hotline service is very important. In order to improve customer satisfaction, we choose professional IP communication manufacturers to communicate with each other. With the help of their call center products, we can achieve unified management of network points throughout the country and improve the corporate image.
——— Co-founder of Yunda Express
The registered capital of the full license joint venture securities company established by People's Securities in Shanghai Free Trade Pilot Area is 3.5 billion RMB. We provide 7X24-hour service system, timely response, to ensure the normal operation of the system!
——— Public Securities Five
Sunshine Insurance Group Co., Ltd. is China's top 500 enterprises, China's top 100 service industries. In view of the current customer service problems of Sunshine Insurance Group, we have designed and built a set of humanized and intelligent service call center system for Sunshine Insurance Group, which can quickly dock with the original business system of Sunshine Insurance Group, quickly go online and serve customers intimately.
——— Head of Sunshine Insurance